Private onsen on the balcony and able to adjust water temperature is a big plus. Comfortable beds, shower area and excellent staff (Brisil and Binod from Nepal). Breakfasts and dinners were exceptional. Drinks in refrigerator were a big plus. Loved your shoyu - bought out your supply at our stay. Loved the inlay souvenirs - owl, turtle, toothpick holders, coasters and tray.

Judy United States of America

Everything about this place was amazing. The hospitality and staff were great and so attentive. The room was spacious with lots of free amenities including lounging outfits and free traditional slippers and socks to keep, as well as a complimentary bar. The private onsen was lovely and had a breathtaking view of the mountain (we were lucky enough that it wasn’t covered by fog on our trip but even if it was it would have been a lovely stay) The food was great and so inventive. It was quite a lot at the end of the dinner course, and they even gave us a midnight snack in a bento box which we were too full to finish, but can hardly complain about too much of a good thing! The breakfast was equally delicious and the staff were very accommodating with getting us to our bus on time. Overall I think they are actually undercharging for the service and food and value provided.

Victor Canada

Amazing service !! Every time we thought they exceed our expectation they would exceed it again. Weather it was the food or service or just the facilities.

Pooyan United States of America

The hotel had a calm, soothing atmosphere. We had the Japanese-Western rooms which were extremely spacious, and the private open air bath was extremely relaxing. Bhuzel, who took care of us during our stay, was very hospitable; all the staff members we met were also great. The meals were also generous with a wide variety of dishes to try. We even struggled to finish all the food because of how plentiful it was! We stayed two nights; both dinner and breakfast were different each day, so we never got tired of what we ate. Since one of the days was sunny, we could also see Mt. Fuji clearly from our breakfast room.

Stephanie United States of America

Friendly staff and fantastic food. Very good dinner and breakfast.

Bryan United States of America

Comfortable. Clean. Great staff. Relaxing atmosphere.

Rodney United States of America

We loved the view of Mt Fuji from the room and the outdoor onsen was wonderful, especially during the day with the forest above you. We loved the Kaiseki meals and the staff were very attentive, giving us a welcome drink, help getting taxis and calling for reservations and taking care of us at our meals. They definitely made sure we had enough to eat! There was a hairdryer and water/drinks in the fridge. And we also appreciated the shuttle to the bus stop. There are bus stops close by (ten min walk or so) and the Hakone Ropeway and the port station is fairly close too. Other than walking, taxi was the easiest way around for us because the main town and train stations are not close. However, we wanted an experience away from town for the end of our trip and loved that this Ryokan was more rural.

Bones United States of America

The room with private tub was excellent. All the staff were so pleasant and welcoming. The food for breakfast and dinner was abundant and delicious.

Cristina United States of America

Only 9 rooms total. Great onsen on terrace. Staff extremely hospitable.

Sharon Israel

While the location of this ryokan is not so convenient(we went there by Odakyu bus from Shinjuku, but there was a pickup service from hotel to nearest bus stop “Plaza hotel Mae”), my mom and I had a great time in their onsen with good food and the best facilities. All staff are well trained and very polite, every single thing they put in the room was delightful and thoughtful. It was worth to spend my vacation. I would like to go back again when I have a chance!!

Yoonkyong South Korea