• Apartments
  • Kitchen
  • View
  • Garden
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
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Valhalla Residences by Biwa is located in Tulum and features a pool with a view and pool views. A hot tub and a bicycle rental service are available for guests. The aparthotel also provides free WiFi, free private parking and facilities for disabled guests. At the aparthotel, all units are equipped with air conditioning, a seating area, a flat-screen TV with streaming services, a kitchen, a dining area, a safety deposit box and a private bathroom with a walk-in shower, a hair dryer and free toiletries. Some units include a terrace and/or a balcony with garden views and an outdoor dining area. At the aparthotel, the units have bed linen and towels. Guests can take advantage of the warm weather with the property's barbecue facilities. Sightseeing tours are available in the surroundings. A car rental service is available at the aparthotel. Tulum Archeological Site is 6.1 km from Valhalla Residences by Biwa, while Tulum Bus station is 2.5 km away. The nearest airport is Tulum International, 38 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Free private parking available on-site

Reliable info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 single beds
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.7
Facilities
9.7
Cleanliness
9.8
Comfort
9.7
Value for money
9.5
Location
8.3
Free WiFi
9.6
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Eri
    Greece Greece
    Everything.Antoniela is the best. Thank you for everything.
  • Eileen
    United Kingdom United Kingdom
    Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.
  • Carina
    Germany Germany
    Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Valhalla Residences by Biwa

Company review score: 9.7Based on 223 reviews from 1 property
1 managed property

Company information

We born in a paradise named Tulum. We are a small growing hotel chain. BIWA TULUM is our first pearl, we have a record of five years in the hotel Industry. Two years later we decided to create BIWA CABINS, these are located in the middle of the Mayan jungle. We have also recently built VALHALLA RESIDENCES by BIWA. Our projects are focused on families who want to discover Tulum and its surroundings with all the comforts.

Languages spoken

English,Spanish

Property surroundings

Facilities of Valhalla Residences by Biwa
Great facilities! Review score, 9.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Coffee machine
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Fan
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden
Common areas
  • Shared lounge/TV area
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Food & Drink
  • Tea/Coffee maker
Outdoor & View
  • Pool view
Transport
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Car hire
  • Airport shuttle
    Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
Cleaning services
  • Laundry
    Additional charge
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Spanish

House rules

Valhalla Residences by Biwa takes special requests - add in the next step!

Check-in

From 15:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa American Express Cash is not accepted Valhalla Residences by Biwa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 23:00 and 08:00.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Valhalla Residences by Biwa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 08:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Valhalla Residences by Biwa

  • You can choose from a number of accommodation options at Valhalla Residences by Biwa (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.

  • Yes, Valhalla Residences by Biwa is popular with guests booking family stays.

  • Valhalla Residences by Biwa is 1.2 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Valhalla Residences by Biwa is from 15:00, and check-out is until 12:00.

  • The prices at Valhalla Residences by Biwa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Valhalla Residences by Biwa offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Neck massage
    • Bicycle rental
    • Hand massage
    • Public Bath
    • Couples massage
    • Back massage
    • Full body massage
    • Swimming Pool
    • Foot massage
    • Head massage

  • You can choose from a number of accommodation options at Valhalla Residences by Biwa (subject to availability). These can accommodate:

    • 2 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Valhalla Residences by Biwa on this page.