• Kitchen
  • View
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access

Experience world-class service at The Ballantyne, a Luxury Collection Hotel, Charlotte

Featuring a spa and resort-style pools, this hotel is located in the lovely Ballantyne Community of Charlotte, North Carolina. A flat-screen TV, desk, minibar, plush bedding and full length mirror are included in all rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte. The rooms feature large windows and ten-foot ceilings. A bathrobe and slippers are included in the marble-tiled bathroom as well as luxury bath amenities. Enjoy room service, afternoon tea or the on-site Gallery Restaurant offering regionally inspired cuisine. Guests can relax in the indoor pool, at the salon, or on the sun terrace. A fitness center and walking trails are also available. SouthPark Mall, which offers high-end shopping venues, is 13.5 km away from The Ballantyne Hotel. The U.S. National Whitewater Center, where guests can go rafting and kayaking, is 25 minutes’ drive away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

American

Free parking available on-site

Activities:

Tennis court

Fitness centre

Fishing


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.4
Location
9.0
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • C
    Cathy
    United States United States
    Well the eggs tasted different than what I’m use to but they were good
  • Carolyn
    United Kingdom United Kingdom
    The outdoor pool was fantastic, with amazing attentive staff. Good gym and indoor pool area (although a bit hot for indoor pool). breakfast was good with plenty of options.
  • Carolyn
    United Kingdom United Kingdom
    the pool area and spa were. amazing. breakfast was good and the room was large and clean

Property surroundings

Restaurants
1 restaurant on site

  • Gallery Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Resort facilities of The Ballantyne, a Luxury Collection Hotel, Charlotte
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Themed dinner nights
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
  • Horse riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Children's playground
  • Fishing
    Off-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish

House rules

The Ballantyne, a Luxury Collection Hotel, Charlotte takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$35 per stay
Cot upon request
US$0 per child, per night
3+ years
Extra bed upon request
US$35 per stay

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express The Ballantyne, a Luxury Collection Hotel, Charlotte accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ballantyne, a Luxury Collection Hotel, Charlotte in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Ballantyne, a Luxury Collection Hotel, Charlotte

  • The Ballantyne, a Luxury Collection Hotel, Charlotte has 1 restaurant:

    • Gallery Restaurant

  • Room options at The Ballantyne, a Luxury Collection Hotel, Charlotte include:

    • Double

  • Check-in at The Ballantyne, a Luxury Collection Hotel, Charlotte is from 16:00, and check-out is until 12:00.

  • The prices at The Ballantyne, a Luxury Collection Hotel, Charlotte may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte on this page.

  • The Ballantyne, a Luxury Collection Hotel, Charlotte is 11.2 miles from the centre of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Ballantyne, a Luxury Collection Hotel, Charlotte can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • American
    • À la carte

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Ballantyne, a Luxury Collection Hotel, Charlotte offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Bowling
    • Fishing
    • Tennis court
    • Canoeing
    • Live sport events (broadcast)
    • Bicycle rental
    • Temporary art galleries
    • Horse riding
    • Cooking class
    • Beauty Services
    • Fitness/spa locker rooms
    • Facial treatments
    • Swimming Pool
    • Waxing services
    • Stand-up comedy
    • Make up services
    • Themed dinner nights
    • Hair treatments
    • Live music/performance
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness