The staff was great and very welcoming. They where able to upgrade my room because it was my Birthday , to a swim out king suite . The food was the best I've had at resorts. Drinks were amazing, and service was great . This place is massive in size due to it having 2 sides an adult side and family side. The pool bar on the family side seem more active and fun.

Ronni United States

Fantastic array of activities, pools and good bars and restaurants

Oliver United Kingdom

Property and surroundings - beautiful Food and selection - Very good Pool area - Very nice to look at. Staff pleasant. No shortage of towels or anything that you would experience at other resorts Checkin - seamless and the lady that checked us in was fantastic (name started with a K..). Helpful, fast, extremely nice, genuine.

Omar Canada

Breakfast was awesome. Beautiful grounds, pool and beach. Only disappointment was there were not enough dinner choices.

Anthony United States

Very good range of foods to choose from. Freshly prepared meals. Wide range of fresh fruits and drinks Organised food stations. Very attentive, helpful, fruendly and welcoming staff Very clean throughout the hotel Choice of good restaurants for evening meals. Regular transport and shuttle service to shops and airport.

Linette United Kingdom

The beach was amazing, quiet and private. Ideal for kids and full of space available to seat. Food at the buffet was delicious, although the quantity was not as overwhelming as other resorts I have visited in the caribbean the quality of the food was really good. A plus for the Indian food station. Drinks and cocktails were also well prepared and served. Staff was really gentle and kind and were always pretty receptive. We were upgraded to a better room without charge. The music was nice at the pool (reggae) and not loud enough to make it annoying. Each restaurant for dinner but specially the Asian cuisine one was really tasty. We went into a season of the year where there were not too many guests at the hotel which was by the first week of October and this made the whole experience better for my family. The airport concierge from Hyatt was good to have it and it provided some beverages and comfortable spot to wait for the transportation.

Andres Chile

Every aspect of our trip was exceptional. We will return. The staff was wonderful.

Christopher United States

Room was very good. Entertainment and the staff were very good

Lenworth Jamaica

We have been to Jamaica several times for vacation, and the experience at the Hyatt Ziva was my favorite. This resort has everything you expect in a vacation. The facilities were clean, comfortable and well maintained. The food was excellent and the staff was friendly and highly professional. The entertainment was awesome … live nightly bands, Jamaican food festival, beautiful lawn dinners with live entertainment. It was absolutely awesome … we can’t wait to return!

Angela United States

lots of food options available, staff was very friendly and accommodating

Kachelle Jamaica