Orchid House Tulum
Aldea Zama Calle Kinich Na, Zama, 77760 Tulum, Mexico – Great location - show map
This place is amazing! From the beautiful jungle vibe the minute you check in, to the amazing meals and super friendly staff, especially Israel and Jose, they went above and beyond to make our stay special. This has become one of my favorite places I have ever stayed, and we cannot wait to return!
United States
Get the celebrity treatment with world-class service at Orchid House Tulum
Orchid House Tulum features an outdoor swimming pool, garden, a terrace and restaurant in Tulum. This 5-star hotel offers a concierge service and dry cleaning services. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi. South Tulum Beach is 2.9 km from the hotel, while Tulum Archeological Site is 4.9 km away. The nearest airport is Tulum International Airport, 39 km from Orchid House Tulum.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Restaurant
- Spa and wellness centre
- Non-smoking rooms
- Room service
- 24-hour front desk
- Private beach area
Availability
Select dates to see this property's availability and prices
Categories:
See what guests loved the most:
Karan
United States“This place is amazing! From the beautiful jungle vibe the minute you check in, to the amazing meals and super friendly staff, especially Israel and Jose, they went above and beyond to make our stay special. This has become one of my favorite...”- Marie
United Kingdom“Beautiful quiet small hotel. All the details were amazing. We loved our stay. Very nice staff too.” - Susan United Kingdom“The hotel was amazing, it was just like staying in the jungle with the plants & waterfalls. The bar and pool upstairs were very tranquil and the food absolutely delicious. Staff were lovely, spoke English and very helpful.”
Hotel surroundings
Restaurants1 restaurant on site
- ORQUIDEA RESTAURANT & POOLSIDE BAR
- CuisineMexican
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbianceModern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free
Facilities of Orchid House TulumGreat facilities! Review score, 8.7
- Outdoor swimming pool
- Free WiFi
- Airport shuttle
- Restaurant
- Spa and wellness centre
- Non-smoking rooms
- Room service
- 24-hour front desk
- Private beach area
- Picnic area
- Private beach area
- Terrace
- Garden
- Bicycle rentalAdditional charge
- Themed dinner nightsAdditional charge
- Beach
- SnorkellingAdditional charge
- DivingAdditional chargeOff-site
- CanoeingAdditional charge
- FishingAdditional chargeOff-site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Invoice provided
- Concierge service
- Tour desk
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- Dry cleaning
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Pet basket
- Adult only
- Designated smoking area
- Air conditioning
- Allergy-free room
- Car hire
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Adult only
- Pool is on rooftop
- Pool bar
- Yoga classes
- Full body massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Public Bath
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Spanish
Property practice
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit
A damage deposit of USD 250 is required on arrival. That's about GBP 200. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash is not accepted
Orchid House Tulum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Due to a nearby construction, from 8:30 am to 5:00 pm some noise is expected
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Orchid House Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
FAQs about Orchid House Tulum
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Room options at Orchid House Tulum include:
- Suite
- Villa
- Twin
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Check-in at Orchid House Tulum is from 15:00, and check-out is until 12:00.
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Orchid House Tulum is 0.8 miles from the centre of Tulum. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Orchid House Tulum has 1 restaurant:
- ORQUIDEA RESTAURANT & POOLSIDE BAR
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The prices at Orchid House Tulum may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Orchid House Tulum offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Snorkelling
- Diving
- Fishing
- Canoeing
- Foot massage
- Public Bath
- Back massage
- Swimming Pool
- Full body massage
- Bicycle rental
- Private beach area
- Themed dinner nights
- Couples massage
- Beach
- Neck massage
- Yoga classes
