The beach was incredible - plenty of chairs and shade. We had a beach front room which was great, a large room with a very comfy bed and a rainfall shower.

Debora United Kingdom

We went to the Melià Cozumel to celebrate our 1st wedding anniversary and it couldn't be a better choice. At the check-in we upgraded to "The Level" and this gave us an incredible boost in enjoying our stay. We recommend the dinner at the Mediterranean Restaurant, that was the peak of the weekend. All the staff is great, the quality of the food over any standards and the service is impeccable. We'll be back for sure. Thank you very much!

Andrea Mexico

friendliness of the staff, they went the extra mile very professional and courteous. Location and privacy. stunning views

Alvaro United Kingdom

amazing location on a beautiful beach. great food and drink. big rooms

Louie United Kingdom

It's a nice property and beach, we were pleased and it met expectations. The staff was courteous and efficient, and we checked-in quickly. The ambience and vibe was relaxing. We appreciated the plenty of various locations on the resort grounds. You can also walk pretty far down the beach. They gave us a good a room, high up which we preferred and could still hear the sound of the waves with no other disturbances. The water was very clear for the most part and importantly, no sargassum! We do intend to return.

Christopher United States

The beach front location and access to the beach was fabulous. The room view was great, comfortable and of a good size. It was easy to walk around the resort and access the beach from anywhere. The adult pool was well placed away from the family pool so made it more comfortable and quiet if you needed it. The rooms are a little dated but very clean. The shower was spacious and water drained well- no smell from the drain! Staff were very hard working and quick to serve and see to any needs.

Donna Mexico

Staff is awesome! They were very nice and pleasant, and also kept us entertained (kudos to the entertainment folks by the pool, we had a blast!). Sadly there was sargassum during our stay, but one can see that otherwise the beach would be top notch... we didn't mind because the family pool was perfect! Our check in was really quick which we appreciated... food was also yummy, maybe could have more options, but it was enough for us. Overall a relaxing, fun, experience in the island.

Daniela Mexico

The food was delicius. The beach is nice, but the sea in front of the hotel is not pleasant for swimming. Too many races.

Jan Czech Republic

The hotel area was nice and spacious and beach big enough. The food in buffet was good and bit different every day. And the entertainment in the hotel was also fun. If one likes big hotels and all inclusive concept, then definitely enjoyable, I was first time in AI hotel and just felt it's not exactly for me. But in general it's nice place and friendly staff. One important thing these days: hotel offered free antigen covid test and it was really well arranged and fast - results only n 10 minutes.

Aira Estonia

We loved: • the entire staff's professionnalisme, reactivity and kindness, • the number of divers activities and shows (amazing maya show!) • the buffet was really good with divers choices everyday! We were positively impressed by the entire daily organisation. • the beaches and pools, the different bars and relax areas • the hotel offered to us a free Covid test need it for our flight back home • good price-quality

Elena France