• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
You're eligible for a Genius discount at Kempinski The One Suites Hotel Shanghai Downtown! To save at this property, all you have to do is sign in.

Featuring sophisticated European Art-Deco design and free wired internet, Kempinski The One Suites Hotel Shanghai Downtown is next to West Nanjing Road and Huaihai Road. Overlooking the Shanghai skyline, the elegant studios and suites all come with a living room, a flat-screen TV and iPod dock. The small kitchen has a microwave, induction cook field and imported kitchenware. En suite bathrooms come with a bathtub and shower. Kempinski The One Suites Hotel Shanghai Downtown is around a 7-minute drive from People's Square and around an 8-minute walk from West Nanjing Road Subway Station (Line 2, Line 12 and Line 13). It is around a 10-minute drive from Shanghai Railway Station and around a 35-minute drive from Hongqiao International Airport. Pudong International Airport is around a 50-minute drive away. Car rentals, day trips and airport transfers can be arranged at the tour desk. Luggage can be stored at the 24-hour front desk. Dining options include Hotel Lobby Lounge. Daily breakfast is also served at the property.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Situated in the real heart of Shanghai, this property has an excellent location score of 9.0

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, Buffet

Parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1:
1 sofa bed
Bedroom 2:
1 extra-large double bed
3 extra-large double beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.1
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Catherine
    United Arab Emirates United Arab Emirates
    Great location, right next to luxury shops and restaurants, and just 3 minutes from a huge Starbucks. The rooms were fantastic. Despite a rough start with breakfast, the manager step in to make our stay better. Plus, they speak English, which was...
  • Alistair
    Malta Malta
    Location is very good and really good view on the top floors. Comfortable bed and shower facilities .
  • Majander
    Finland Finland
    Everything, the studio was beautiful, perfectly decorated, complete with big fridge, microwave and Coffee machine. Stylish in every way. Staff was english speaking with perfect manners, the best we had in Shanghai.

Host Information

Company review score: 9.2Based on 84,374 reviews from 76 properties
76 managed properties

Neighbourhood information

THE ONE - Ideally situated in Shanghai's downtown, the Jing'an District, one of the central districts of Shanghai and well known for the cultural sites, the prestigious shopping, entertainment and business area ...

Languages spoken

English,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 1Eins Bistro & Lounge
    • Cuisine
      Chinese • French • German • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kempinski The One Suites Hotel Shanghai Downtown
Great facilities! Review score, 8.2

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Parking on site
  • Restaurant
  • Room service
  • 24-hour front desk
  • Lift
  • Bar
  • Breakfast
Parking
Public parking is possible on site (reservation is not possible) and costs CNY 100 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoors
  • Terrace
Wellness
  • Fitness
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Room service
  • Minibar
  • Tea/Coffee maker
Activities
  • Happy hour
    Additional charge
Services & Extras
  • Wake-up service
Outdoor & View
  • City view
  • View
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Shops
  • Barber/beauty shop
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Chinese

House rules

Kempinski The One Suites Hotel Shanghai Downtown takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 366 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Kempinski The One Suites Hotel Shanghai Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Car rentals and airport transfers are available. Requests have to be made at least 1 day in advance.

Please be noticed that guests can only use the guest room for accommodation purposes and will not use any room or other area of the hotel for commercial use or film shooting.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski The One Suites Hotel Shanghai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Kempinski The One Suites Hotel Shanghai Downtown

  • Check-in at Kempinski The One Suites Hotel Shanghai Downtown is from 14:00, and check-out is until 12:00.

  • Kempinski The One Suites Hotel Shanghai Downtown offers the following activities / services (charges may apply):

    • Happy hour
    • Fitness

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability). These can accommodate:

    • 2 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Kempinski The One Suites Hotel Shanghai Downtown is popular with guests booking family stays.

  • Guests staying at Kempinski The One Suites Hotel Shanghai Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Kempinski The One Suites Hotel Shanghai Downtown is 0.7 miles from the centre of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Kempinski The One Suites Hotel Shanghai Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Kempinski The One Suites Hotel Shanghai Downtown has 1 restaurant:

    • 1Eins Bistro & Lounge