Hyatt Centric Gran Via Madrid is located in the heart of Madrid and features a 24-hour gym, a bar and on-site dining. Gran Via Metro Station is 492 feet away. Free WiFi is offered throughout the property. Each room is stylishly decorated featuring custom designed furniture, city views, functional work areas, 55-inch TV, air conditioning, and heating. The private bathroom comes with free toiletries, bath or shower, and hairdryer. A buffet breakfast is served daily at the property and in the summer months. Hyatt Centric Gran Via Madrid also features a music studio, Ondas, where guests can enjoy a vermouth or gourmet coffee while listening to some foot-tapping tunes or enjoy a light snack. On the first floor you will find Hielo y Carbón, an exclusive grill restaurant, with a wide variety of local meats, as well as an extensive wine list in its wine cellar and different cocktails served in the Gintonería. Finally, Ondas, a bar inspired by a music studio, where guests can enjoy a vermouth or a gourmet coffee, small snacks or a slice of cake to the rhythm of the music. In addition, the hotel offers an extensive room service 24 hours a day, which can be served directly in the comfort of your room. The property has a 24-hour front desk and a concierge service and books and magazines about Madrid are available in the lobby. A 7-minute walk will take you to Puerta del Sol while El Retiro Park is 0.9 mi away. Madrid-Barajas Airport is a 45-minute metro ride away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Centric
Hotel chain/brand
Hyatt Centric

Property highlights

Located in the heart of Madrid, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 full bed
and
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
and
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.3
Location
9.6
Free Wifi
8.6
High score for Madrid

Select topics to read reviews:

Guests who stayed here loved

  • Alham
    Saudi Arabia Saudi Arabia
    Friendly staff Clean Room size was good Amazing location
  • Fadhela
    Kuwait Kuwait
    Almost everything especially the great staff and amazing location
  • Sara
    Kuwait Kuwait
    Every thing was perfect the location fantastic the Restaurant very nice the staff were amazing and helpful the service was excellent the check in and out very smooth we love it
  • Natasha
    Puerto Rico Puerto Rico
    Great location in the center of Gran Vía, shops, restaurants. Great staff. Perfect terrace with great views and good tapas.
  • Meshal
    Kuwait Kuwait
    This was my fifth stay at the hotel. The hotel is perfect in location and all provided services.
  • Jessica
    Brazil Brazil
    Amazing property in a very good location. Cozy room.
  • Georgios
    Greece Greece
    The concierge Davide was extremely helpful Good breakfast, staff location, bar on the roof.
  • Yariliz
    Puerto Rico Puerto Rico
    Great location, great service, spacious rooms and great staff. Will definitely come back!
  • Marisol
    Puerto Rico Puerto Rico
    Great location. Walking distance of squares, cathedral, museum, royal palace, shopping, restaurants
  • Minhee
    Malaysia Malaysia
    Everything was great especially location . The staff was kind enough.. but never allow late check out. I understand though. Breakfast was good. Their staff was fantastic. A guy at the window seat area. He is so professional. I should have asked...

Hotel area info

Restaurants
3 Restaurants On Site

  • Hielo y Carbón
    • Cuisine
      Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • El Jardín de Diana
    • Cuisine
      Spanish
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan
  • Ondas
    • Cuisine
      Mediterranean
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of Hyatt Centric Gran Via Madrid
Great facilities! Review score, 8.9

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 3 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace

Kitchen

  • Refrigerator

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Video
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Strollers
  • Baby safety gates
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Laptop safe
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hyatt Centric Gran Via Madrid takes special requests – add in the next step!

Check-in
From 3:00 PM to 11:30 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 8:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 300 is required on arrival. That's about £252. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
€ 50 per child, per night
Crib upon request
Free
3 - 12 years
Extra bed upon request
€ 50 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hyatt Centric Gran Via Madrid