You're eligible for a Genius discount at Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus! To save at this property, all you have to do is sign in.

Renovated in December 2018, 广州星河湾酒店 offers luxurious accommodation with splendid views of the Pearl River and Wi-Fi access in public areas. It is an 18-minute drive from Canton Fair Complex and features 2 pools. Set on the banks of Pearl River, 广州星河湾酒店 is a 13-minute drive from Yingzhou Ecological Park or Chimelong Paradise and a 15-minute drive from Pazhou Complex. It is about a 50-minute ride from the Guangzhou Baiyun International Airport and a 20-minute drive from the famous Canton Tower and Guangzhou South Railway Station. Guangzhou East Railway Station is a 25-minute drive away. Lotus Mountain Port is a 45-minute drive away. Offering floor-to-ceiling windows, rooms at 广州星河湾酒店 feature wired internet, a bathtub and seating area. A range of mattresses are available for guests to choose from to ensure a better night's rest. The room is equipped with the standard amenities such as a minibar, in-room safe and a writing desk. Guests can enjoy free use of local phone calls. Guests can work out at the gym, exercise at the Star River's indoor and outdoor pools, as well as the tennis courts. Relaxing treatments can be found at the spa and sauna. Table tennis facilities and tour desk with ticketing service are available on site. There are a 1000-square-metre, 6-metre tall pillarless meeting hall and 7 multi-function meeting rooms. The on-site restaurants serve a fine selection of Chinese and Western delicacies.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking available at the hotel


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.4
Comfort
8.4
Value for money
7.5
Location
7.0
Free WiFi
7.5
Low score for Guangzhou
Select topics to read reviews:

See what guests loved the most:

  • Sureepan
    New Zealand New Zealand
    The hotel is very nice and looks stunning in its decoration. Worth to stay here.
  • Ilie
    China China
    Beautiful hotel with big nice clean rooms and a wonderful bathtub. Their gym was unbelievable, really good, 3 rooms. The indoor swimming pool was nice and cozy and we really enjoyed it. My kids really liked our room aa it had plenty of space for...

Hotel surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Cuisine
      Chinese • International

Facilities of Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus
Great facilities! Review score, 8.2

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Restaurant
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Garden
Room Amenities
  • Clothes rack
Activities
  • Badminton equipment
    Additional charge
  • Karaoke
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • Adult only
  • Heated pool
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Sun loungers or beach chairs
Wellness
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Chinese

House rules

Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CNY 1000 is required on arrival. That's about GBP 110. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
CNY 380 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
CNY 380 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa JCB Diners Club American Express Cash Jin Dragon Greatwall Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

The hotel provides 2-way shuttle bus service to Pazhou Complex during Canton Fair period. The journey takes approximately 8 minutes. For more information, please contact hotel directly using the contact details provided in your confirmation.

The hotel provides a free 2-way shuttle bus service to Chimelong Paradise. The journey takes approximately 8 minutes.

Please note that rates for an extra bed with or without breakfast will differ during the Canton Trade Fair period.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

A damage deposit of CNY 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus

  • Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Tennis court
    • Karaoke
    • Swimming Pool
    • Badminton equipment

  • Room options at Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus include:

    • Suite
    • Double
    • Twin

  • Check-in at Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus is from 15:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus is popular with guests booking family stays.

  • Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus is 8.1 miles from the centre of Guangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Chateau Star River Guangzhou-Chateau Star River Guangzhou-Trade Fair Shuttle Bus has 1 restaurant:

    • 餐厅 #1