• Kitchen
  • View
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access

Featuring a spa and resort-style pools, this hotel is located in the lovely Ballantyne Community of Charlotte, North Carolina. A flat-screen TV, desk, mini-bar, plush bedding and full length mirror are included in all rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte. The rooms feature large windows and ten-foot ceilings. A bathrobe and slippers are included in the marble-tiled bathroom as well as luxury bath amenities. Enjoy room service, afternoon tea or the on-site Gallery Restaurant offering regionally inspired cuisine. Guests can relax in the indoor pool, at the salon, or on the sun terrace. A fitness center and walking trails are also available. SouthPark Mall, which offers high-end shopping venues, is 8.4 mi away from The Ballantyne Hotel. The U.S. National Whitewater Center, where guests can go rafting and kayaking, is 25 minutes’ drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

American

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Fishing


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.3
Comfort
9.4
Value for money
8.4
Location
9.0
Free WiFi
8.9
High score for Charlotte
Select topics to read reviews:

See what guests loved the most:

  • April
    United States of America United States of America
    It was in a good location for dining and shopping. Very clean rooms and property. The staff was awesome
  • Sharon
    United States of America United States of America
    Facilities were beautiful. Spa was great, location was good as well.
  • Jack
    United States of America United States of America
    Beautiful property and loved the location. Close to lots of great restaurants. The spa was incredible and we loved the whirlpool.

Area info

Restaurants
1 Restaurant On Site

  • Gallery Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Resort Facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte
Great facilities! Review score, 9.1

Most popular amenities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live sports events (broadcast)
    Additional chargeOff-site
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Themed dinners
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Playground
  • Fishing
    Off-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish

House rules

The Ballantyne, a Luxury Collection Hotel, Charlotte takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per stay
Crib upon request
$0 per child, per night
3+ years
Extra bed upon request
$35 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express The Ballantyne, a Luxury Collection Hotel, Charlotte accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ballantyne, a Luxury Collection Hotel, Charlotte of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ballantyne, a Luxury Collection Hotel, Charlotte

  • Check-in at The Ballantyne, a Luxury Collection Hotel, Charlotte is from 4:00 PM, and check-out is until 12:00 PM.

  • The Ballantyne, a Luxury Collection Hotel, Charlotte is 11.2 miles from the center of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte on this page.

  • The Ballantyne, a Luxury Collection Hotel, Charlotte offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Bowling
    • Fishing
    • Tennis court
    • Canoeing
    • Live sports events (broadcast)
    • Bicycle rental
    • Temporary art galleries
    • Horseback riding
    • Cooking class
    • Beauty services
    • Locker rooms
    • Facial treatments
    • Swimming pool
    • Waxing services
    • Stand-up comedy
    • Makeup services
    • Themed dinners
    • Hair treatments
    • Live music/Performance
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • The prices at The Ballantyne, a Luxury Collection Hotel, Charlotte may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Ballantyne, a Luxury Collection Hotel, Charlotte has 1 restaurant:

    • Gallery Restaurant

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at The Ballantyne, a Luxury Collection Hotel, Charlotte include:

    • Double

  • Guests staying at The Ballantyne, a Luxury Collection Hotel, Charlotte can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • American
    • À la carte