Attention to detail by the staff was fantastic. The food outstanding.

Stuart United Kingdom

Staff was above and beyond the best part of our stay - all staff were incredibly helpful, super responsive to our requests for vegetarian options and very quick with service. • Restaurant options in the all inclusive had a good variety and included Asian, Seafood, Mexican, Italian, Mediterranean and we had a great time sampling all the food. The food was beautifully presented and very tasty and I appreciated the fusion-themed dishes. Most of the restaurants had a limited vegetarian menu but the servers/chef were open to modifying existing dishes to accommodate my family's preferences. • Pools and beach were clean and well-maintained, and plenty of servers around to order drinks etc. • This might be standard at other resorts, but the wearable bracelet key made it so easy to just walk about the property without having to carry anything, and with everything included, no need to carry wallets either

Arti United States

Everything was superb. The greatest value of the hotel is the excellent stuff. Our special big thanks to: José - waiter who was always smiling, shining and joking, Bernardo - who did the best martini's and was always kind, Rodolfo - restaurant manager with a highest level of profesionality and perfect service, Dorcas - young smiling lady who welcomed us at the breakfast, Ana - concierge always ready to help, Miquel - perfect waiter, always nice and profesional, Marco and Ricky - a fantastic team who entertained us every day. Big thank also to others, who we did not see, but theire service was great - cleaning ladies, cooks, gardeners etc.

Lenka Czech Republic

Service and Staff exceeded our expectation. Each and everyone went out of their way to make sure we had a great time. We are definately coming bact to this resort and recommend who wants to have exceptional experience. Qasim and Nasim Gillani

Qasim United States

The facilities and staff are amazing. Our butlers Roberto and Kenya were available 24/7. The team is friendly helpful and inviting always pushing for you to have a great time. Food is good but can maybe improved a little.

Denis South Africa

I love everything about Live Aqua and the Staff were super friendly a shout out to "Marco" the juice bar king for all the incredible smoothies and for taking the time to connect with guests in a professional and friendly manner.

Kishen South Africa

Absolutely everything. I travel a lot and Live Aqua is one of the best hotels I’ve ever stayed in. Food is amazing, cocktails are incredible, the pool is insane, staff are so courteous. The rooms were clean, comfortable bed and pillow and little things like shower pressure being perfect met my high standards. Air con was also fantastic (it’s a must in Mexico). Honestly I can’t fault this hotel. Will be recommending to all my family and friends. We even extended our stay to an extra night as we loved it so much. Also shout out to Emilio whose hospitality service by the pool was 5 star impeccable. 10/10!!

Jacqueline Australia

Everything was perfect! Starting with the staff who was super friendly (Jaqueline in the reception, Hector and his friends in the bar, Dani and his friend who helped us finding the bus, and all the others of course). All the food was amazing, Starbucks and bars. We loved the activities with Brenda and Maria. The room and bathroom was really nice. We loved the facilities outside. We loved everything. We are dreaming back to this place a lot, and we will definitely come back one day! The best hotel I’ve been to. Thank you!

Hannah Norway

The staff at Live Aqua were absolutely wonderful and went out of their way to ensure guests have a positive experience. The resort itself is in a beautiful location and the beach on the resort as well as the pools were clean, comfortable and not too crowded.

Chantelle Canada

The moment you get there it is like walking into a paradise

Keith United Kingdom