Set in Playa del Carmen, Andaz Mayakoba All Inclusive Package offers 5 restaurants, 2 outdoor pools and a fitness center. Free parking is also featured. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a kettle, a shower, a hairdryer and a wardrobe. At the resort all rooms include a private bathroom with free toiletries. The property offers à la carte continental breakfast. The accommodations offers a sun terrace. Activities such as snorkeling, cycling, canoeing can be enjoyed in the surroundings, and guests can relax along the beachfront. Playa del Carmen is 6.2 mi from the property. The nearest airport is Cozumel International, 27 mi from the resort, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 full beds
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.6
Comfort
9.7
Value for money
7.8
Location
9.3
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Gina
    United States of America United States of America
    All the staff were amazing and helpful. Casa Amate and Sotavento delivered some of the best meal experiences I have had in my life! (Coming from someone who has enjoyed world class meals) the experience was beautiful all around.
  • Emma
    United Kingdom United Kingdom
    Lovely resort near Playa del Carmen. Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
  • Claudia
    Uruguay Uruguay
    I loved the beach, the climatized pool, the friendliness of the staff, the food. Everything was great.

Area info

Restaurants
5 Restaurants On Site

  • Cocina Milagro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Casa Mate
    • Cuisine
      Latin American
    • Open for
      Brunch • Lunch
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Tinta Del Pulpo
    • Cuisine
      Mexican • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan • Gluten-free • Dairy-free
  • Sotavento
    • Cuisine
      Mediterranean
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan
  • Vegan Bar
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegan

Resort facilities at Andaz Mayakoba All Inclusive
Great facilities! Review score, 9.2

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness center
  • Bar
  • Private beach area
  • Breakfast
Bathroom
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Kitchen
  • Dining table
  • Coffee machine
  • Dryer
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
  • Archery
    Additional charge
  • Live music/Performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Bike tours
  • Walking tours
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Snorkeling
  • Diving
    Additional chargeOff-site
  • Cycling
  • Canoeing
  • Windsurfing
    Additional charge
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Dining area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Convenience store on site
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Air conditioning
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French
  • Portuguese

House rules

Andaz Mayakoba All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Mastercard Visa American Express Cash Andaz Mayakoba All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform Andaz Mayakoba All Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Andaz Mayakoba All Inclusive

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Andaz Mayakoba All Inclusive include:

    • Double
    • Studio
    • Suite

  • The prices at Andaz Mayakoba All Inclusive may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Andaz Mayakoba All Inclusive is 5 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Andaz Mayakoba All Inclusive has 5 restaurants:

    • Vegan Bar
    • Tinta Del Pulpo
    • Casa Mate
    • Cocina Milagro
    • Sotavento

  • Andaz Mayakoba All Inclusive offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Beachfront
    • Beauty services
    • Happy hour
    • Archery
    • Personal trainer
    • Tennis equipment
    • Walking tours
    • Beach
    • Locker rooms
    • Facial treatments
    • Cooking class
    • Bicycle rental
    • Bike tours
    • Waxing services
    • Tour or class about local culture
    • Swimming pool
    • Live music/Performance
    • Makeup services
    • Hair treatments
    • Manicure
    • Pedicure
    • Haircut
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Private beach area
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • The nearest beach is 150 feet from Andaz Mayakoba All Inclusive. All distances are measured in straight lines. Actual travel distances may vary.