• Kitchen
  • Sea view
  • Garden
  • Pets allowed
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking

This stylish hotel is just 250 metres from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodation features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organise diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 100 metres from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Trademark
Hotel chain/brand
Trademark

Property highlights

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.6

Breakfast info

Continental

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Living room:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 large double bed
Bedroom 3:
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.8
Value for money
8.3
Location
9.6
Free WiFi
8.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Tay
    Singapore Singapore
    Helpful staff even before checking in and during entire stay. Spacious suite , excellent location (just off 5th avenue filled with shops & restaurants) but quiet… perfect for making playa del carmen as a base to explore other places.
  • Jill
    United Kingdom United Kingdom
    Location excellent ... especially if facing the sea but if you had rooms on the Calle 16 side might be loud at night. Nice roof terrace Breakfast fine.... but no hot food Staff great Especially Liliana and Miguel
  • Sydney
    Canada Canada
    We liked Carla - who welcomed us on the first night. SHe went out of her way to find wine glasses and a bottle opener for us for the night we were there. It seemed like the people here really care about their clients. Location is perfect .

Hotel surroundings

Facilities of Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham
Great facilities! Review score, 8.3

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • 24-hour front desk
  • Terrace
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden
Kitchen
  • Toaster
  • Tumble dryer
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
    Additional charge
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Lift
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Full body massage
  • Couples massage
  • Foot massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 250 is required on arrival. That's about TRY 8053. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 6 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa UnionPay credit card Discover Cash is not accepted Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham

  • Room options at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham include:

    • Suite
    • Apartment
    • Double

  • Guests staying at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is 600 yards from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The nearest beach is just 200 yards from Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is from 15:00, and check-out is until 12:00.

  • Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Cycling
    • Hiking
    • Snorkelling
    • Diving
    • Fishing
    • Karaoke
    • Casino
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Horse riding
    • Beach
    • Bicycle rental
    • Personal trainer
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Cooking class
    • Waxing services
    • Fitness/spa locker rooms
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Spa facilities
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Fitness
    • Nightclub/DJ
    • Yoga classes
    • Fitness classes