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Set in lush tropical gardens, at the foot of Costa Rica’s Arenal the Volcano Lodge, Hotel & Thermal Experience offers an outdoor pool and free Wi-Fi zone. Air-conditioned rooms have a terrace. Each room features tiled floors and comes with a desk, coffee maker and cable TV. The private bathroom includes a hairdryer and shower. Breakfast is available at the lodge and it is included on the rate. There is a bar, restaurant and snack bar. Room service is available. The lodge offers free parking. You can arrange excursions like a canopy tour or a visit to nearby hot springs.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Great Food: Meals here are highly recommended

Breakfast info

Continental, Buffet

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.9
Cleanliness
9.0
Comfort
9.0
Value for money
8.4
Location
9.2
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Magdalena
    Poland Poland
    The garden is a piece of paradise, well maintained and colorfull. The hotel was not crowded, we could enjoy the facilities on our own. The decors are nice.
  • Natalie
    Belgium Belgium
    Exactly as described, rooms are nice and cool, the kids enjoyed the pool a lot after a long day in the heat.
  • Janne
    Finland Finland
    Great breakfast, nice pools, including the hot baths, beautiful gardens, with a lot of birds. Good restaurant. A bit outside of La Fortuna, but that was our intention because we wanted to live near nature.

Hotel surroundings

Restaurants
1 restaurant on site

  • Surá Bar & Bistro
    • Cuisine
      Japanese • Local • International • Latin American
    • Open for
      Breakfast • Brunch • Dinner • Cocktail hour
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian

Facilities of Volcano Lodge, Hotel & Thermal Experience
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Garden view
Outdoors
  • Outdoor furniture
  • Patio
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional charge
  • Darts
  • Billiards
  • Children's playground
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Steam room
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
Languages spoken
  • English
  • Spanish

House rules

Volcano Lodge, Hotel & Thermal Experience takes special requests - add in the next step!

Check-in

From 15:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 80. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Volcano Lodge, Hotel & Thermal Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Volcano Lodge, Hotel & Thermal Experience

  • Guests staying at Volcano Lodge, Hotel & Thermal Experience can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Volcano Lodge, Hotel & Thermal Experience offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Darts
    • Hot spring bath
    • Bike tours
    • Horse riding
    • Live music/performance
    • Swimming Pool
    • Walking tours
    • Steam room
    • Live sport events (broadcast)
    • Happy hour
    • Open-air bath

  • The prices at Volcano Lodge, Hotel & Thermal Experience may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Volcano Lodge, Hotel & Thermal Experience on this page.

  • Yes, Volcano Lodge, Hotel & Thermal Experience is popular with guests booking family stays.

  • Volcano Lodge, Hotel & Thermal Experience is 3.1 miles from the centre of Fortuna. All distances are measured in straight lines. Actual travel distances may vary.

  • Volcano Lodge, Hotel & Thermal Experience has 1 restaurant:

    • Surá Bar & Bistro

  • Room options at Volcano Lodge, Hotel & Thermal Experience include:

    • Double
    • Suite

  • Check-in at Volcano Lodge, Hotel & Thermal Experience is from 15:00, and check-out is until 12:00.