• View
  • Garden
  • Swimming Pool
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
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Experience world-class service at Paradisus Playa del Carmen - Riviera Maya - All Inclusive

This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge, free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments, Thalassotherapy or a massage. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. The hotel is about 45 minutes from Cancún International Aiport and just 3 km from the centre of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Paradisus Resorts
Hotel chain/brand
Paradisus Resorts

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

Free private parking available on-site

Activities:

Fitness centre

Golf course (within 3 km)

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
and
1 sofa bed
1 extra-large double bed
2 double beds
and
1 extra-large double bed
and
2 sofa beds
2 double beds
and
1 sofa bed
2 double beds
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 large double bed
or
2 double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
8.4
Free WiFi
10
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Daniela
    Mexico Mexico
    This is our third time staying in Paradisus and although this was the shortest stay (one night) it was amazing as always! Food was great, the Nespresso hut is a great addition, the Kids waterpark is a hit as usual, and the staff is wonderful....
  • A
    Andrew
    United States United States
    We stayed in multiple resorts while in Playa and this one was by far the best. The swim up suite was amazing, the staff was great, and the overall experience was golden!
  • Agustin
    United States United States
    Everything: from facilities to customer orientation of the staff!

Property surroundings

Restaurants
29 restaurants on site

  • Tori
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Flora
    • Cuisine
      Pizza • Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Cielo
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • Naos
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional
  • The Lunch Box
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Lemon Fish
    • Cuisine
      Latin American
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Sal Steak Cave
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Traditional
  • Tokimeku
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • Hadar
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • Celsius
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • Santé
    • Cuisine
      International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • Blue Agave Taqueria
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambiance
      Modern
  • North Avenue Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • Kanna Beach Club
    • Cuisine
      International
    • Open for
      Lunch • Dinner
  • Coffee Corner
    • Cuisine
      Asian
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Cocos Bar
    • Cuisine
      International
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Swim Up Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambiance
      Traditional
  • Kicks Sports & Fun Bar
    • Cuisine
      International
    • Open for
      Brunch
    • Ambiance
      Traditional
  • M Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambiance
      Traditional
  • Toji
    • Cuisine
      International
    • Open for
      Lunch
    • Ambiance
      Traditional
  • South Avenue Bar
    • Cuisine
      International
    • Open for
      Lunch
    • Ambiance
      Traditional
  • Blue Agave Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Fahrenheit
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Bar Swim Up
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Coffee Corner by Nespresso
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Traditional
  • Smoothie Bar
    • Cuisine
      American
    • Open for
      Brunch
    • Ambiance
      Modern
  • Twelvet
    • Cuisine
      American
    • Open for
      Brunch
    • Ambiance
      Traditional
  • The Winery
    • Cuisine
      American
    • Ambiance
      Traditional
  • Cappella
    • Cuisine
      American
    • Open for
      Dinner
    • Ambiance
      Traditional

Resort facilities of Paradisus Playa del Carmen - Riviera Maya - All Inclusive
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 29 restaurants
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Private beach area
  • Garden
Kitchen
  • Tumble dryer
Room Amenities
  • Clothes rack
Activities
  • Beach
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Windsurfing
    Additional charge
  • Games room
  • Golf course (within 3 km)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Water slide
  • Public Bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Paradisus Playa del Carmen - Riviera Maya - All Inclusive takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Paradisus Playa del Carmen - Riviera Maya - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, at check-in, guests must provide the credit card used to make the reservation.

Children up to and including 4 years old can stay for free. Children from 5 years old to 12 years old can stay for USD 178.00 per child per night. Children from 13 years old to 17 years old can stay for 50% of the adult rate per child per night.

The property will make a pre-authorization of the credit card in guarantee at any time after booking.

Room Service – Included. Service charge of $5 usd per delivery applies.

All cots are subject to availability.

When booking 9 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Paradisus Playa del Carmen - Riviera Maya - All Inclusive

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Games room
    • Snorkelling
    • Diving
    • Windsurfing
    • Golf course (within 3 km)
    • Evening entertainment
    • Kids' club
    • Water park
    • Beach
    • Fitness/spa locker rooms
    • Swimming Pool
    • Public Bath
    • Beauty Services
    • Water sport facilities on site
    • Facial treatments
    • Waxing services
    • Make up services
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Private beach area
    • Entertainment staff
    • Fitness
    • Yoga classes
    • Fitness classes

  • Guests staying at Paradisus Playa del Carmen - Riviera Maya - All Inclusive can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive is 1.9 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Paradisus Playa del Carmen - Riviera Maya - All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Paradisus Playa del Carmen - Riviera Maya - All Inclusive is from 15:00, and check-out is until 12:00.

  • Paradisus Playa del Carmen - Riviera Maya - All Inclusive has 29 restaurants:

    • The Winery
    • Flora
    • Sal Steak Cave
    • The Lunch Box
    • Toji
    • Coffee Corner
    • Fahrenheit
    • M Bar
    • Cappella
    • Celsius
    • North Avenue Bar
    • Blue Agave Taqueria
    • Smoothie Bar
    • Twelvet
    • Hadar
    • Tori
    • Kanna Beach Club
    • Coffee Corner by Nespresso
    • Kicks Sports & Fun Bar
    • Blue Agave Bar
    • Lemon Fish
    • Cielo
    • Bar Swim Up
    • Swim Up Bar
    • Cocos Bar
    • Naos
    • Tokimeku
    • Santé
    • South Avenue Bar

  • Room options at Paradisus Playa del Carmen - Riviera Maya - All Inclusive include:

    • Suite
    • Double

  • Yes, Paradisus Playa del Carmen - Riviera Maya - All Inclusive is popular with guests booking family stays.