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This tropical hotel is located next to Costa Rica's Arenal Volcano, 6 km from La Fortuna. It offers a natural hot spring, outdoor adventure activities, a luxurious spa and scenic volcano views. The air-conditioned rooms and villas at Los Lagos Spa & Resort Thermal Experience are spacious and comfortable and feature scenic views. All have cable TV, a minibar and safe. Villas have a kitchenette and lounge. The standard and superior rooms are set in different areas of the property. The hotel’s Los Lagos Spa & Resort Thermal Experience features gourmet, tropical dishes made with local produce. You can also enjoy a cocktail at the relaxing swim-up Lemnos Wet Bar by the seasonal outdoor pool. The hotel organizes many activities, from canopy tours on wire cables in the trees, to visits to frog, butterfly and crocodile farms. A 2.8 km walk takes you to a breathtaking viewpoint of the volcano. Los Lagos is less than 10 km from Arenal Lake. Juan Santmaria International Airport is just over 2 hours’ drive away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Vegetarian, American, Buffet

Free parking available on-site

Activities:

Spa and wellness centre

Canoeing

Hiking


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 large double beds
and
2 futon beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.3
Value for money
9.0
Location
9.4
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Sarah
    United Kingdom United Kingdom
    Where to start - Big clean rooms and powerful showers, beautiful gardens and great pool facilities - hot spa pools and cold ones. Amazing view of the volcano and access to a higher viewing spot. Good location for exploring the area. The staff were...
  • Mills
    United States United States
    Beautiful pools, gardens, ambiance. Friendly staff.
  • Brad
    Canada Canada
    The breakfast was excellent, very tasty and a good selection of food. The ambiance of the restaurant was very nice and we had a very relaxing and enjoyable breakfast.

Property surroundings

Restaurants
1 restaurant on site

  • Restaurante las Palmas
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Resort facilities of Los Lagos Spa & Thermal Resort Experience
Great facilities! Review score, 9.3

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Airport shuttle
  • Restaurant
  • Hot spring bath
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Landmark view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Refrigerator
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Cooking class
    Additional chargeOff-site
  • Walking tours
    Additional charge
  • Hiking
  • Canoeing
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Business centre
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • Key card access
    • Safety deposit box
      Additional charge
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Family rooms
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Entire unit wheelchair accessible
    • Entire unit located on ground floor
    Outdoor swimming pool
    Free!
    • Open all year
    • Pool with view
    • Shallow end
    • Pool/beach towels
    • Pool bar
    Wellness
    • Kids' pool
    • Spa/wellness packages
    • Spa facilities
    • Sun loungers or beach chairs
    • Water slide
    • Hot spring bath
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Spanish

    House rules

    Los Lagos Spa & Thermal Resort Experience takes special requests - add in the next step!

    Check-in

    From 15:00 to 23:00

    Check-out

    From 06:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are allowed on request. Charges may be applicable.

    Mastercard Visa American Express Cash Los Lagos Spa & Thermal Resort Experience accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

    Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    FAQs about Los Lagos Spa & Thermal Resort Experience

    • Room options at Los Lagos Spa & Thermal Resort Experience include:

      • Double

    • Check-in at Los Lagos Spa & Thermal Resort Experience is from 15:00, and check-out is until 12:00.

    • Los Lagos Spa & Thermal Resort Experience has 1 restaurant:

      • Restaurante las Palmas

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Los Lagos Spa & Thermal Resort Experience may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Los Lagos Spa & Thermal Resort Experience is 3.1 miles from the centre of Fortuna. All distances are measured in straight lines. Actual travel distances may vary.

    • Los Lagos Spa & Thermal Resort Experience offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Hiking
      • Canoeing
      • Spa/wellness packages
      • Hot spring bath
      • Spa facilities
      • Cooking class
      • Walking tours
      • Swimming Pool

    • Guests staying at Los Lagos Spa & Thermal Resort Experience can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • American
      • Buffet

    • Yes, Los Lagos Spa & Thermal Resort Experience is popular with guests booking family stays.