Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
Km. 72 Carretera Cancun Tulum Puerto Aventuras, 77710 Puerto Aventuras, Mexico – Good location - show map
This resort was simply amazing. The staff is the best and they really take care of you wherever you go from the pools to the shows to the bell boys . There are several different restaurants available to busy with a reservation… hibachi & also a steak house. There are also buffets available with no reservations and have many variety & dessert bar. They also have a cafe with coffee and latte and an ice cream bar with many different selections. There is a dinner show every night with a reservation as well. There is 24 hour room service which is amazing for late nights. There was a club vibe spot with pools inside… pool tables … and bars for days. You can book excursions with the vacation planner. There is also a water park for children and a skate park. This resort was huge & worth the money. Again the staff was great and they made the trip for me. Thanks Hard Rock!
United States
- Sea view
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Terrace
- Balcony
- Free parking
- Bath
- Air conditioning
Experience world-class service at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
This large, self-contained complex on the Maya Riviera, offers everything from 5 swimming pools and a water slide to unspoilt beaches and children’s activities. Rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have a double spa bath. Designed in traditional Mexican style, the rooms at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive all have satellite TV. All bathrooms have bathrobes and rock spa toiletries. The 9 restaurants cover all tastes, from Mexican to pizza, pasta and Argentinian cuisine. There are 9 options from sports bar, a swim-up bar and a health bar serving fruit juices to a variety of lounges. Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers tennis courts, a Yoga Temple and Body Rock Fitness centre. Bicycles can be hired, and there is also a diving school. Activities such as snorkelling and kayaking, and there is a kid's club. Rock Spa, the fully equipped wellness centre, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. Rockaway Bay Water Park at Hard Rock Hotel Riviera Maya - ATTRACTIONS: • Attraction 1: 9 slides of different sizes for children and teenagers • Attraction 2: 8 slides of different sizes for children • Attractions 3: 6 high-speed slides for teenagers and adults
Couples particularly like the location — they rated it 8.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Non-smoking rooms
- Bar
- Private beach area
Availability
Select dates to see this property's availability and prices
Sustainability certification
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See what guests loved the most:
Alyssaanna
United States“This resort was simply amazing. The staff is the best and they really take care of you wherever you go from the pools to the shows to the bell boys . There are several different restaurants available to busy with a reservation… hibachi & also a...”- AAnonymous
Belarus“The food was good, but I wish they didn’t add sugar in the morning juices ( packed orange juice with sugar). We had a good room with a beautiful terrace, that we absolutely loved.” 
Juanfernando
Chile“Me gustaría decir que ha sido una de las mejores experiencia en hoteles all inclusive que hemos tenido. La comida fue espectacular, las instalaciones excepcionales y el Servicio de vacation planner muy ágil.”
Property surroundings
Restaurants5 restaurants on site
- Restaurante #1
- CuisineInternational
- Frida
- CuisineMexican
- Open forDinner
- AmbianceFamily friendly • Traditional
- ZEN
- CuisineJapanese • Sushi • Thai
- Open forDinner
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
- Ipanema
- CuisineBrazilian
- Open forDinner
- AmbianceFamily friendly
- Caffeto
- CuisineAmerican
- Open forBreakfast • Brunch • Lunch
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free
Resort facilities of Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
- 2 swimming pools
- Free WiFi
- Beachfront
- Airport shuttle
- Free parking
- Family rooms
- Non-smoking rooms
- Bar
- Private beach area
- Beachfront
- Private beach area
- Terrace
- Garden
- Bicycle rental
- Beach
- Water park
- Evening entertainment
- Nightclub/DJ
- Entertainment staff
- Snorkelling
- Canoeing
- Karaoke
- Hot tub
- Tennis court
- Snack bar
- Bar
- Restaurant
- Valet parking
- Accessible parking
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Business centre
- Meeting/banquet facilitiesAdditional charge
- Safety deposit box
- Pet bowls
- Minimarket on site
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Chapel/shrine
- Lift
- Family rooms
- Barber/beauty shop
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Open all year
- Pool with view
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Open all year
- Suitable for kids
- Pool with view
- Water slide
- Pool/beach towels
- Sun loungers or beach chairs
- Kids' pool
- Fitness/spa locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- SaunaAdditional charge
- English
- Spanish
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children older than 1 year are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
No age restriction for check-in. (Only children 1 and older are allowed)
Pets
Pets are allowed on request. Charges may be applicable.
Cash
Hard Rock Hotel Riviera Maya - Hacienda All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
When travelling with pets, please note that the property proposes an optional program at an extra charge of USD 150 per pet, per stay. It includes a pet memory foam bed and access to pet friendly areas where the leash is not required.
Only pets of less than 18 kg are permitted, and 2 pets maximum per room.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hard Rock Hotel Riviera Maya - Hacienda All Inclusive in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
FAQs about Hard Rock Hotel Riviera Maya - Hacienda All Inclusive
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Yes, Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is popular with guests booking family stays.
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is 0.8 miles from the centre of Puerto Aventuras. All distances are measured in straight lines. Actual travel distances may vary.
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive has 5 restaurants:
- Restaurante #1
- Caffeto
- ZEN
- Frida
- Ipanema
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The prices at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Yes, there is a hot tub. You can find out more about this and the other facilities at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive on this page.
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Room options at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive include:
- Double
- Triple
- Suite
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Hard Rock Hotel Riviera Maya - Hacienda All Inclusive offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/Jacuzzi
- Fitness centre
- Sauna
- Massage
- Snorkelling
- Tennis court
- Canoeing
- Karaoke
- Evening entertainment
- Beachfront
- Water park
- Bicycle rental
- Fitness/spa locker rooms
- Nightclub/DJ
- Spa/wellness packages
- Fitness classes
- Beauty Services
- Entertainment staff
- Facial treatments
- Yoga classes
- Waxing services
- Fitness
- Make up services
- Hair treatments
- Manicure
- Pedicure
- Hair cut
- Hair colouring
- Hair styling
- Body treatments
- Body scrub
- Body wrap
- Beach
- Light therapy
- Spa facilities
- Swimming Pool
- Private beach area
- Spa lounge/relaxation area
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Check-in at Hard Rock Hotel Riviera Maya - Hacienda All Inclusive is from 15:00, and check-out is until 12:00.
