• Sea view
  • Garden
  • Pets allowed
  • Swimming Pool
  • BBQ facilities
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Bath

Get the celebrity treatment with world-class service at Fairmont Mayakoba

This luxury AAA Five Diamond Award winner resort in the Riviera Maya is made up of a series of low-rise buildings connected by waterways. It is surrounded by a lush tropical forest and offers wonderful sea views. Fairmont Mayakoba’s 20,000 square foot Fairmont Mayakoba offers treetop treatment areas and a range of beauty and massage treatments based on the region’s local tradition and flora. There is an additional charge for access to the fitness centre and spa area. There are several on-site restaurants and bars at the resort, including a grill and seafood restaurant, a sushi bar and a swim-up bar. Discovery Club & Adventure Camp offer cultural and educational activities for kids 5 to 12 years old. El Camaleon Riviera Maya Golf Club, recognized by the Audubon Society, is suited for all skill levels and was designed by Greg Norman. The resort is car-free and guests can access the different areas by boat, on foot following the well-marked nature trails, or by bicycle or staff-driven electric golf cart. Located next to the 18-hole El Camaleón Golf Course, Mayakoba resort features 5 outdoor swimming pools and offers private access to Playa del Carmen beach. Cancún International Airport is about 45 minutes’ drive away and Playa del Carmen can be reached in about 15 minutes by car.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.1
Location
9.3
Free WiFi
9.2
High score for Playa del Carmen
Select topics to read reviews:

See what guests loved the most:

  • Eamon
    Australia Australia
    The Faimont Mayakoba is a stunning hotel with every thing you could think of at a resort hotel! It has an amazing rooftop cocktail bar called Cielo that is perfect for pre-dinner Sunset drinks or a night cap by the open fire pits. The resort is...
  • Ferbrache
    New Zealand New Zealand
    Amazing resort, extensive luxe facilities, expansive well manicured grounds and great food, leisure and fitness options
  • Jeffrey
    United States United States
    Grounds were very pleasant. Staff was fabulous-- truly first rate-- in all aspects. Given the size of the place and the number of staff that we dealt with, we didn't have a single negative experience.

Hotel surroundings

Restaurants
8 restaurants on site

  • Brisas
    • Cuisine
      Greek • Mediterranean • Mexican • Pizza • Seafood • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly
  • Tauro
    • Cuisine
      American • Argentinian • Steakhouse • International • Grill/BBQ
    • Ambiance
      Family friendly • Modern • Romantic
  • La Laguna
    • Cuisine
      Mexican
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Gaia
    • Cuisine
      Seafood
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • Bassano
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Romantic
  • La Cantina
    • Cuisine
      Mexican
    • Open for
      Lunch • Cocktail hour
    • Ambiance
      Family friendly • Traditional
  • Hix
    • Cuisine
      Japanese • Sushi
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Fuego
    • Cuisine
      Caribbean • Mexican • Steakhouse • Local • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Fairmont Mayakoba
Great facilities! Review score, 9.2

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Bar
  • Private beach area
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Aerobics
    Additional charge
  • Archery
    Additional charge
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Movie nights
    Additional charge
  • Beach
  • Tennis equipment
    Additional charge
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Snorkelling
    Additional charge
  • Squash
    Additional charge
  • Cycling
  • Hiking
  • Canoeing
  • Windsurfing
    Additional charge
  • Children's playground
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
Pool 2 - outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish
  • French

House rules

Fairmont Mayakoba takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Fairmont Mayakoba accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

WiFi is included once resort fee is paid.

Offers cannot be combined with other promotions, spa discounts or special rates, and do not apply to group bookings, special events or tournaments.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Fairmont Mayakoba

  • Fairmont Mayakoba offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Children's playground
    • Snorkelling
    • Tennis court
    • Canoeing
    • Windsurfing
    • Golf course (within 3 km)
    • Squash
    • Solarium
    • Kids' club
    • Beachfront
    • Evening entertainment
    • Spa facilities
    • Bicycle rental
    • Pedicure
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Water sport facilities on site
    • Beauty Services
    • Movie nights
    • Private beach area
    • Walking tours
    • Body scrub
    • Bike tours
    • Yoga classes
    • Themed dinner nights
    • Tennis equipment
    • Tour or class about local culture
    • Steam room
    • Cooking class
    • Body treatments
    • Live music/performance
    • Fitness
    • Archery
    • Manicure
    • Aerobics
    • Spa lounge/relaxation area
    • Open-air bath
    • Body wrap
    • Public Bath
    • Fitness classes
    • Beach
    • Swimming Pool

  • Fairmont Mayakoba has 8 restaurants:

    • Fuego
    • La Cantina
    • Hix
    • Brisas
    • La Laguna
    • Tauro
    • Bassano
    • Gaia

  • The prices at Fairmont Mayakoba may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Fairmont Mayakoba is popular with guests booking family stays.

  • Fairmont Mayakoba is 5 miles from the centre of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Fairmont Mayakoba is from 15:00, and check-out is until 12:00.

  • Room options at Fairmont Mayakoba include:

    • Double
    • Suite
    • Twin/Double
    • Triple
    • Quadruple

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Fairmont Mayakoba can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet