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Casa Chukum has an outdoor swimming pool, garden, a shared lounge and terrace in Bacalar. This 5-star hotel offers a 24-hour front desk, a concierge service and free WiFi. Guests can enjoy pool views. All rooms in the hotel are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower. All guest rooms feature a desk. The nearest airport is Chetumal International Airport, 22 miles from Casa Chukum.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.6
Comfort
9.6
Value for money
9.2
Location
9.6
Free WiFi
9.5
High score for Bacalar
Select topics to read reviews:

See what guests loved the most:

  • Nicole
    Canada Canada
    The friendliest most helpful staff. Comfortable beds. Lots of outdoor lounging space.
  • Claudia
    France France
    An absolute pleasure to stay with Deborah and her family at Casa Chukum. It really feels like a Casa (home) with so much attention to detail. Boardgames and treats for the kids a welcome drink, lots of advice. All in a beautiful garden setting,...
  • Clare
    United States of America United States of America
    Casa Chukum is in a great location for visiting Bacalar, a short walk away from the zocalo and the waterfront. The staff were exceptionally friendly and welcoming, providing excellent local recommendations.

Hotel area info

Amenities of Casa Chukum
Great facilities! Review score, 9.5

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Inner courtyard view
  • Pool view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Soundproof
  • Private entrance
  • Laptop safe
  • Soundproof rooms
  • Family rooms
Accessibility
  • Upper floors accessible by stairs only
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Beach chairs/Loungers
  • Solarium
Languages Spoken
  • English
  • Spanish

House rules

Casa Chukum takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card American Express Cash Casa Chukum accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Casa Chukum

  • Casa Chukum offers the following activities/services (charges may apply):

    • Solarium
    • Swimming pool

  • The nearest beach is 350 feet from Casa Chukum. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Casa Chukum may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Casa Chukum is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Casa Chukum include:

    • Double
    • Suite

  • Casa Chukum is 1,800 feet from the center of Bacalar. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.