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Situated in Tulum and with Tulum Archeological Site reachable within 5.7 km, Caribeña features concierge services, rooms, a garden, free WiFi throughout the property and a restaurant. The property is around 1.6 km from Tulum Bus station, 4.9 km from Bus station Tulum Ruins and 6.6 km from Parque Nacional Tulum. The accommodation provides airport transfers, while a bicycle rental service is also available. At the hotel, the rooms are equipped with a patio. Complete with a private bathroom fitted with a shower and free toiletries, all rooms at Caribeña have a flat-screen TV and air conditioning, and some rooms also boast a terrace. At the accommodation the rooms are fitted with bed linen and towels. Non-stop assistance is available at the reception, where staff speak English and Spanish. Sian Ka´an Biosphere Reserve is 17 km from Caribeña, while Xel Ha is 19 km from the property. The nearest airport is Cozumel International Airport, 80 km from the hotel.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.2)


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Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
8.2
Free WiFi
8.8
High score for Tulum
Select topics to read reviews:

See what guests loved the most:

  • Khadine
    Trinidad and Tobago Trinidad and Tobago
    1. We felt very safe in the area. 2. The area was very quiet. 3. The hotel was very clean. 4. The WIFI was very fast which permitted me to do some work while on vacation. : ) 5.The staff was very pleasant and helpful. We especially loved the...
  • Belen
    Mexico Mexico
    The building was modern and with a beautiful pool. the breakfast at the rooftop. the personel was very friendly. the breakfast was delicious
  • Aude
    France France
    Amazing amenities, bedrooms and decoration Super nice and helpful staff Great breakfast and terrace

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Open for
      Breakfast

Facilities of Caribeña
Great facilities! Review score, 9.4

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Laptop safe
  • Fan
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
Languages spoken
  • English
  • Spanish

House rules

Caribeña takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 00:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Caribeña accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Caribeña in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.